Privacy Policy for Home Pros Roofing

Effective Date:

At Home Pros Roofing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data we gather when you participate in our SMS marketing services.

By providing your personal information and opting in to receive SMS messages from us, you consent to the practices described in this policy. 

Information We Collect

1.1 Personal Information: When you opt-in to receive SMS messages from Home Pros Roofing, we collect your first name, last name, and phone number. We require this information to send you Appointment Reminders and Estimates.

Use of Personal Information

2.1 SMS Delivery: We use your provided personal information to deliver SMS messages containing information about Appointment Reminders and Estimates.

2.2 Communication: We may use your phone number to communicate with you regarding our SMS services or to respond to any inquiries or requests you may have. Message and data rates may apply. Message frequency may vary. To opt out, reply STOP. 

Opt-Out Process

3.1 Opting Out: If you no longer wish to receive SMS messages from Home Pros Roofing, you can opt-out at any time by replying with "STOP" to the received message. Once we receive your opt-out request, we will promptly remove your phone number from our SMS contact list, and you will no longer receive further messages from us.

Data Security

4.1 Protection Measures: We have implemented appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, disclosure, alteration, or destruction.

4.2 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations.

Third-Party Disclosure

5.1 No Sharing of Personal Information: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to fulfill the purposes for which the information was collected.

Children's Privacy

6.1 Age Restrictions: Our SMS services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

Changes to the Privacy Policy

7.1 Policy Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website or sending you a notice via SMS.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at james@homeprosofla.com.